Refunds will only be issued for merchandise ordered directly from Kalimatgroup.ae and returned in original condition. Refunds will be issued for the value of the items ordered and any applicable sales taxes; original order shipping and handling and return freight charges will not be refunded.
You should be receiving your refunds in about 2-3 weeks
We know you can’t wait to receive your shipment, however when you place your order, it generally leaves our warehouse within 2-3 business days. For example, if you place an order on Friday, it may not ship until Sunday or Monday.
Our working days are from Sunday to Thursday.
Once your order has been confirmed and you receive your order number we cannot cancel or make changes to your order. Please make sure to enter the correct information before making a purchase.
Items bought together as a bundle cannot be returned or exchanged separately.
Items ordered from Kalimatgroup.ae may be returned if they meet the below conditions:
Returns that meet the above conditions should be sent to:
Al Qasbah, Block D, Entrance 1, Lift 2, 3rd floor.